User, the center of all

by Ernesto Velazquez
april-14th-2020

It is necessary to understand the user, which is the individual who uses an object, device or service and by doing this, at that moment, an interaction is established between the product-service and the individual. This interaction may be good or bad, depending on the experience that this person has had when trying to carry out the task that they thought our product-service would solve for them. ...

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